Help Center
Step-by-step guides with screenshots for patients and clinics.
Already an approved clinic? Sign in and open Clinic Portal Help for guides on packages, patients, quotes and finance.
For patients · Getting started
For patients · Getting a quote
For patients · After you request
Track your request and your quote
See where each request stands, read the formal quote, accept or decline it.
Message your clinic
Start and stop the chat with a clinic, and what you can and cannot send.
Documents, reviews and disputes
Upload medical documents, review a clinic and raise an issue if something goes wrong.
For clinics · Joining as a clinic
Apply to list your clinic
Create your clinic login and start your application in one short form.
Complete your clinic application
The four steps to submit: details, overview, documents and the signed agreement.
Which documents do I need?
The documents Medik Tour requires before a clinic can be approved.
Sign in to the Clinic Portal
Sign in, reset a forgotten password, and what the session timeout does.
Can't find what you need? Contact us.